These Terms and Conditions (“Terms”) govern your use of the website operated by The Maasai Market (“Company,” “we,” “us,” or “our”). By accessing or using this website, or by purchasing products from us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use this website.
1. Business Information
The Maasai Market is a business registered in the State of Utah, United States. For questions regarding these Terms, you may contact us at sales@themaasaimarket.com or through our website at www.themaasaimarket.com.
2. Use of the Website
By using this website, you agree to use it only for lawful purposes and in accordance with these Terms. You agree not to misuse the website, interfere with its operation, attempt unauthorized access to any part of the site, or use the site in any way that could damage or impair its functionality. We reserve the right to restrict or terminate access to any user who violates these Terms or engages in fraudulent, abusive, or unlawful behavior.
3. Products and Descriptions
We strive to ensure that all product descriptions, images, and pricing information are accurate. However, we do not guarantee that all descriptions are error-free. Product colors may vary depending on individual screen settings. If products are handmade or artisanal, natural variations and minor differences may occur and are not considered defects. All products are subject to availability, and we reserve the right to discontinue products at any time without notice.
4. Pricing and Payment
All prices are listed in United States Dollars (USD) unless otherwise stated. Prices may change at any time without notice. Payment must be received in full before an order is processed and shipped. In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price.
5. Shipping
We offer both domestic and international shipping. Processing times and estimated delivery time frames are provided at checkout; however, delivery times are not guaranteed. International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country. Risk of loss and title for products pass to the customer upon delivery of the order to the shipping carrier. We are not responsible for delays caused by carriers, customs authorities, or events beyond our control.
Customers are responsible for ensuring that purchased items comply with their local import laws and regulations. We are not responsible for items that are delayed, held, or rejected by customs authorities.
6. Returns and Refunds
We accept returns within ten (10) days of confirmed delivery. To be eligible for a return, items must be unused, in their original condition, and returned in original packaging. Proof of purchase is required. Customers are responsible for return shipping costs unless the item was received damaged or incorrect. Once the returned item is received and inspected, approved refunds will be issued to the original method of payment. Certain items may be non-returnable, including final sale items or customized or personalized products.
7. Customer Accounts
Customers may create accounts on our website to facilitate purchases. By creating an account, you agree to provide accurate and complete information and to keep your login credentials confidential. You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent or abusive purposes.
8. Promotions and Discount Codes
From time to time, we may offer promotional discounts or coupon codes. These promotions must be used in accordance with their stated terms and conditions. Unless explicitly stated, promotional codes may not be combined. We reserve the right to cancel orders or refuse discounts if promotional codes are misused. Promotional discounts have no cash value.
9. Intellectual Property
All content on this website, including but not limited to text, images, product descriptions, logos, graphics, and branding materials, is the property of The Maasai Market and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, The Maasai Market shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of our products. Our total liability for any claim related to a product shall not exceed the amount paid for that product. The website and its contents are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
11. Privacy
Your use of this website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms shall be resolved in the appropriate courts located within the State of Utah.
13. Force Majeure
We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, supply chain disruptions, governmental actions, labor disputes, or transportation interruptions.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will become effective immediately upon posting on this page. Your continued use of the website after any changes are posted constitutes your acceptance of the revised Terms.
QUESTIONS:
If you have any questions regarding our Terms Of Service, Privacy Policy, or other policy related material please Contact Us.